FAQs
Q: Where is Festival of Trees located?
A: The event will be at the Bayfront Convention Center located at: 1 Sassafras Pier, Erie, PA 16507
Q: Can I buy a ticket at the door, or do I have to buy online?
A: Tickets for Festival of Trees can be purchased directly from the Bayfront Convention Center website here. The ticketing system is run through the Convention Center and has processing fees attached. To assist, we recommend clicking on General Admission to add your desired tickets. The additional $1 per ticket will be added during the checkout process; there is not a discount for online purchases.
You can also purchase your tickets at the door. We’ve added additional staffing to help the ticket process run smoothly.
Q: Will there be a Santa experience this year?
A: Yes. Bring your little ones to see Santa! He will be waiting on stage in the Great Hall after you visit the Gallery of Trees.
Q: What forms of payment do you accept?
A: We accept cash or credit cards upon arrival and pre-ordered online tickets.
Q: Does this event benefit a non-profit organization?
A: Yes. Funds from the 2023 Festival of Trees will help AHN Saint Vincent and Children’s Miracle Network.
Q: How much does the experience cost?
A: The cost is $10 per adult and $7 per child 2-12 years of age.
Q. If I want to donate to Festival of Trees, how can I do so?
A. You can visit www.SupportAHN.org/Festival for sponsorship opportunities specific to Festival of Trees, or visit www.SupportAHN.org for a list of additional funding opportunities.
Q: What is your refund policy?
A: Refunds are not available.
Q: What are your hours?
A: Festival of Trees will be open:
Friday, November 24: 9 a.m. - 8 p.m.
Saturday, November 25: 9 a.m. - 6 p.m.
Sunday, November 26: 9 a.m. - 5 p.m.
Q: Can we take photos or videos during the event?
A: Yes! Feel free to take as many pictures are you wish.
Q: Will there be a Festival After Dark this year?
A: AHN Saint Vincent is excited to bring back Festival after Dark. Please visit www.SupportAHN.org/FestivalAfterDark for more information.
Q: Will there be live entertainment this year?
A: Yes. Come and enjoy! Local entertainment will be on the Main Stage in the Gallery of Trees.
Q: Will vendors be present at the event?
A: Yes. The event will feature vendors! Most vendors will be positioned in the Great Hall. There will be a variety of items for all your holiday needs!
Q: Will the Avenue of Baskets return this year?
A: Yes. The Avenue of Baskets will feature in-kind donations from local businesses that you can purchase chances to win. The cost is $10 for 25 tickets.
Q: How can I bid on a professionally decorated tree from the Gallery of Trees?
A: Bid High and Bid often on our beautifully auction trees. Bidding will be available online this year at 23Festival.givesmart.com.
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